Customer success story
Assisting the icecream wholesale & distribution company with their admin, sales, and customer support tasks.
- Industry
- Equipment Wholesale & Distribution
- Location
- Toronto, Ontario
- Goals
- To provide high-quality ice cream to the general public while streamlining the ice cream serving process for the entire food service industry.
- Type
- B2C
Why they choose Despacho
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Focus on strategic initiatives
Alleviate the burden of administrative tasks and focus on strategic initiatives.
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Managing the tasks effectively
Despacho's services has been beneficial in helping to manage the workload more effectively.
Why did you need an outsourcing firm like Despacho?
To delegate a portion of administrative work in order to concentrate on more important tasks.
What specific tasks did Despacho help with?
Our Despacho virtual assistant assisted us with email follow-up, sales calls, scheduling, customer service, and research projects.
What advice would you give to a new Despacho customer?
Provide clear guidelines on what work is required for your operation to maximize success.
Was there any reason why you selected Despacho over other services on the market?
Despacho is owned by an acquaintance of one of our partners.
Despacho assisted our team by answering customer inquiries, making sales calls, and performing other administrative tasks.